In a survey released by AirHelp, the world’s leading passenger rights specialist, the Hamad International Airport at Doha, Qatar is the best in the world. This was followed by the Tokyo International Airport in Tokyo, Japan and the Athens International Airport in Athens, Greece at number two and three respectively. Remarkably, these three airports have bagged the top three spots in the survey since the past four years.
The rankings were calculated based on factors such as on-time performance, which accounts for 60 percent of the overall score, and service quality as well as the availability of food and shops, which account for 20 percent each of the overall score. Using these parameters, a total of 133 airports were ranked.
Unfortunately, none of the airports in the United States featured in the top 10 while two Brazilian airports featured in the top 10. Quite a few Asian airports featured in the list, which included the Hyderabad International Airport in India and the Changi International Airport in Singapore.
According to Henrik Zillmer, the Chief Executive Officer of AirHelp, American airports might have performed poorly owing to adverse weather conditions and weather-related factors, which impact American airports much more than any other airports.
Here is a list of the top ten airports based on the survey.
Best 10 Airports Across the World for 2019
- Hamad International Airport – Doha, Qatar
- Tokyo International Airport – Tokyo, Japan
- Athens International Airport – Athens, Greece
- Afonso Pena International Airport – Curitiba, Brazil
- Gdańsk Lech Wałęsa Airport – Gdansk, Poland
- Moscow Sheremetyevo International Airport – Moscow, Russia
- Singapore Changi Airport – Singapore
- Hyderabad Rajiv Gandhi International Airport – Hyderabad, India
- Tenerife North Airport – Tenerife, Spain
- Viracopos/Campinas International Airport – Campinas, Brazil
Surprisingly, many airports from the European subcontinent featured amongst the worst. Here is a list of the worst ten airports.
Worst 10 Airports Across the World for 2019
- Lisbon Portela Airport – Lisbon, Portugal
- Kuwait International Airport – Kuwait, Kuwait
- Eindhoven Airport – Eindhoven, Netherlands
- Henri Coandă International Airport – Bucharest, Romania
- Malta International Airport – Malta, Malta
- Manchester Airport – Manchester, United Kingdom
- Paris Orly Airport – Paris, France
- Porto Airport – Porto, Portugal
- Billy Bishop Toronto City Airport – Toronto, Canada
- London Gatwick Airport – London, United Kingdom
The survey also released a list of the best and worst airlines for 2019. The rankings were calculated based on factors such as on-time performance, service quality, and claim processing. Each of these three categories contributed equally to the overall score. A total of 72 airlines across the world were evaluated using these parameters.
10 Best Airlines across the World for 2019
- Qatar Airways (84 percent on-time performance)
- American Airlines (75 percent)
- 3. Aeromexico (78 percent)
- SAS Scandinavian Airlines (73 percent)
- Qantas (79 percent)
- LATAM Airlines (77 percent)
- WestJet (74 percent)
- Luxair (78 percent)
- Austrian Airlines (71 percent)
- Emirates (75 percent)
10 Worst Airlines across the World for 2019
- Thomas Cook Airlines
- Kuwait Airways
- Korean Air
- Aerolineas Argentinas
- Adria Airways
Read more about the rankings and the methodology to calculate them here.
What other airports would you have liked to see in the best and worst list? Do let us know your thoughts in the comments section below.0